nustar link Privacy Policy

nustar link operates an online gaming platform accessible to players in the Philippines. This Privacy Policy describes how nustar link collects, uses, stores, and protects personal information provided by users — whether during account registration, gameplay, financial transactions, or general use of the platform.

This policy applies to information collected through the nustar link website and mobile application. It does not apply to third-party websites, payment processors, or services that may be linked to or integrated with the platform. Those third parties have their own privacy practices which are outside nustar link's control.

By creating an account or continuing to use nustar link, you consent to the collection and use of your personal information as described in this policy. If you do not agree with any part of this policy, please discontinue use of the platform.

nustar link collects personal information in several ways, depending on how you interact with the platform. The categories of data collected include:

nustar link does not knowingly collect personal information from individuals under 21 years of age. If we become aware that an account has been created by someone below the minimum age, that account will be closed and any associated data handled in accordance with applicable law.

nustar link uses the personal information collected for specific, legitimate purposes. We do not use your data for purposes beyond what is described here without first obtaining your consent where required.

• Account management: To create, verify, and maintain your nustar link account, including processing identity verification (KYC) and OTP-based authentication.
• Service delivery: To enable access to games, process deposits and withdrawals in Philippine Peso, and deliver platform features you use.
• Financial compliance: To comply with anti-money laundering obligations and verify the source and legitimacy of funds associated with your account.
• Security and fraud prevention: To detect, investigate, and prevent unauthorised account access, fraudulent activity, and abuse of platform systems.
• Customer support: To respond to your queries, resolve account issues, and improve the quality of our support services.
• Responsible gaming: To monitor gaming behaviour for signs of problem gambling and to enforce the 21+ age requirement and other player protection measures.
• Platform improvement: To analyse how the platform is used in aggregate and identify technical issues or areas for improvement.
• Communications: To send service-related notifications, account alerts, and — where you have opted in — promotional communications about offers at nustar link.

nustar link does not sell your personal information to third parties. Your data may be shared in limited circumstances with trusted parties for specific purposes:

• Payment processors: Philippine online banking providers, bank transfer services, and e-wallet platforms process transaction data as necessary to complete deposits and withdrawals. These parties process your financial data only as required to complete transactions.
• Identity verification services: Third-party KYC providers may process identification documents to verify your identity as part of the account verification process.
• Technology service providers: Platform infrastructure, hosting, and security providers may process technical data to operate and maintain the nustar link platform.
• Legal and regulatory obligations: nustar link may disclose personal information to law enforcement, government bodies, or regulators where required by applicable Philippine law or in response to a lawful request.
• Business transfers: In the event of a corporate restructuring, merger, or acquisition, your personal information may be transferred as part of that transaction, subject to equivalent privacy protections.

All third-party service providers engaged by nustar link are required to handle personal information securely and only for the purposes for which it was shared.

nustar link applies technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or disclosure. Security measures in place include:

• SSL encryption across the nustar link platform to protect data in transit between your device and our servers.
• OTP-based authentication for login and sensitive account actions, adding a layer of verification beyond your password.
• Access controls that restrict internal access to personal data on a need-to-know basis.
• Secure storage of personal and financial data, including identity documents submitted during KYC.

While nustar link takes reasonable steps to protect your data, no online platform can guarantee complete security. Players are responsible for keeping their login credentials, OTP codes, and account access details private. Do not share your password with anyone — nustar link will never ask for it through any communication channel.

nustar link retains personal information for as long as your account is active and for a reasonable period thereafter, in accordance with legal and regulatory requirements applicable in the Philippines.

Financial transaction records and identity verification documents are retained for the period required by applicable anti-money laundering and financial compliance obligations. Gaming activity data is retained as necessary for account management, dispute resolution, and compliance purposes.

When personal data is no longer required and the retention period has expired, nustar link takes appropriate steps to delete or anonymise it securely. You may request deletion of your account and associated data by contacting our support team, subject to any legal obligations that require us to retain certain records.

nustar link uses cookies and similar tracking technologies to operate the platform, maintain your session, and understand how the site is used. Types of cookies used include:

• Essential cookies: Required for the platform to function. These enable session management, login authentication, and basic security functions. The platform cannot operate without them.
• Performance cookies: Used to collect anonymous data about how players navigate the platform, which helps identify technical issues and improve the user experience. These cookies do not identify individual users.
• Preference cookies: Store settings and preferences you have applied, such as display settings, to make your next visit more convenient.

Most browsers allow you to manage cookie settings, including blocking or deleting cookies. Note that disabling essential cookies will affect the functionality of the nustar link platform and may prevent certain features from working correctly.

As a player in the Philippines, you have rights over your personal information held by nustar link. These include:

• Right to access: You can request a copy of the personal information nustar link holds about you.
• Right to correction: If any of your personal information is inaccurate or incomplete, you can request that it be corrected. For some account details, you can update these directly within your account settings.
• Right to deletion: You can request deletion of your personal data. Requests are subject to any legal or regulatory retention obligations that require us to keep certain records.
• Right to object: You can object to the processing of your personal information for certain purposes, such as marketing communications. If you have opted in to promotional emails or messages, you can opt out at any time.
• Right to portability: Where technically feasible, you can request that your personal data be provided in a structured, commonly used format.

To exercise any of these rights, contact the nustar link support team through your account dashboard. We will respond to requests in accordance with the timeframes required under applicable Philippine data protection law.

nustar link may update this Privacy Policy from time to time to reflect changes in the platform, applicable law, or industry standards. When material changes are made, the updated policy will be published on this page with a revised review date.

Continued use of the nustar link platform after a policy update constitutes your acknowledgment of the changes. We encourage you to review this page periodically so you remain informed about how your personal information is handled.

If you have questions about this Privacy Policy or about how your personal data is handled at nustar link, please reach out to our support team. Contact details are available within your account dashboard once you are logged in.